Case Officer - Immediate Start! (JL/1702)



£13.58 - £13.58/hour

Job Location
- United Kingdom -- England -- Greater London -- Central London

Job Type

10 January 2019

Long term opportunity has arisen for a highly motivated and organised Case Officer to work within this busy Regulatory Body.

The purpose of this role is to ensure proportionate and efficient casework progression.


  • Assess and process and allocated caseload
  • Plan and manage the caseload
  • Analyse information
  • Conduct timely and appropriate risk assessment of managed cases
  • Identify complexities within the cases
  • Gather relevant information and facts to further progress each case
  • Prepare cases for consideration by a fitness to practise committee
  • Prepare reports and charges
  • Deliver high quality service to all internal and external customers


  • Experience of managing caseload type activities
  • Experience of using case handling databases
  • Demonstrable investigative experience
  • Administrative experience
  • High level correspondence, complaint handling and case management skills
  • Knowledge of quality assurance processes and performance indicators
  • Well-developed analytical skills
  • Able to understand and interpret current case law and complex legislation
  • Well-developed communication skills

This position is to start immediately with the possibility of extension/permanent.

Apply now!

(Ritz Rec Emp Bus)

Contact information

Joanna Learmonth