Courier Operations Manager

Colnbrook

Monday to Friday 1200 - 2100

Job description

I am recruiting for a Courier Operations Manager who will be responsible to the Operations Director, it will be your responsibility to ensure the smooth running of the operation. This is a hands-on role, which will involve managing a team to ensure shipments are processed and made ready for export adhering to procedures and deadlines

Key Tasks and Responsibilities:-

• Maintaining the smooth and effective running of the Operations Department, including staffing levels, supplier engagement and delivery of departmental targets.
• Ensuring shipments are processed in accordance with established policy & procedures.
• Motivating the Operations team to perform effectively and efficiently, ensuring they have the correct skills and training to undertake their roles .
• Working with the Operations Director to deliver strategic improvements.
• Being responsive and agile to operational demands, with the ability to identify issues & solutions.
• Ensure compliance with HMRC and regulatory procedures.
• Performance monitoring and reporting .
• Liaison with UK and overseas partners.
• Carry out any other duties that may be reasonably required in the context of the job role.

Skills required

• Extensive knowledge of the courier industry, for both exports and imports
• Experience of leading a team
• Knowledge of HMRC import/export procedures and raising entries
• IATA Dangerous Goods trained
• Forklift licence
• You must be able to work in a fast-paced environment
• You must have strong administration and communication skills
• Exceptional leadership, motivation, and people management skills
• Ability to prioritise, multitask and delegate
• Good working knowledge of computers and email and office applications

Contact information

Zoe Shenton