Temporary Customer Service Assistant – Bristol, BS2- £13.15ph

Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre for a minimum of 1 month.

You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.

Duties:

• Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
• Organise events and open days for prospective and current residents.
• Sort mail and parcels.
• Liaise with residents on a regular basis.
• Undertake viewings with potential residents.
• Receive and process payments, and monitoring / chasing rent arrears when necessary.
• Filing and maintaining customer data.
• Liaise with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.

Ideal Candidate

• Proven customer service experience
• Experience within Travel/Hospitality/Leisure would be a bonus 
• People focussed
• Passionate about providing a high level of customer service
• Strong communication skills
• Able to work in a fast paced environment
• Calm under pressure

This is a temporary position to start immediately. Apply now for consideration

(RitzRecEmpBus)

Contact information

Jo Learmonth