Job Title: Sales Assistant with warehouse duties
Location: Northolt
Salary: £31382
Hours: Monday to Saturday with a day of in the week.

Are you a motivated team player who thrives in a fast-paced environment and enjoys delivering excellent customer service?

About the Role

This is a varied and hands-on role that combines customer service, sales support, and warehouse duties.

Key Responsibilities

• Deliver exceptional customer service that exceeds expectations.
• Handle customer orders and queries efficiently, courteously, and professionally.
• Accurately pick, pack,and prepare orders for delivery.
• Check off incoming deliveries promptly and process all related paperwork accurately.
• Use your product knowledge to match customers with the best solutions, upselling where appropriate.
• Maintain tidy, well-presented showroom displays with clear pricing and product codes.
• Ensure all customer promises are realistic, achievable, and met on time.
• Identify and suggest process improvements to enhance customer experience and efficiency.
• Resolve customer issues and ensure every enquiry is handled to a satisfactory conclusion.

About You

• Strong communication and interpersonal skills.
• A proactive, customer-focused attitude.
• Excellent attention to detail and organisational skills.
• Comfortable working in both warehouse and customer-facing environments.
• Previous experience in retail, trade, and warehouse operations

Contact information

Zoe Shenton