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Property Receptionist - £13.50 per hour

Guildford | Immediate Start | 20 Hours per Week

Join one of the UK’s leading property companies as a customer-focused Receptionist supporting the day‑to‑day operations of a beautifully designed residential building in Guildford.

Working as part of a dedicated onsite team, you will play a key role in ensuring residents enjoy an exceptional living experience. This position operates Monday to Friday 10am-2pm.

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Key Responsibilities

• Provide a warm, professional welcome to residents, building positive relationships and ensuring they feel safe, supported, and at home.
• Manage daily resident enquiries and complaints, escalating issues where appropriate.
• Support the creation and distribution of resident communications, keeping occupants informed of building updates and any issues that may affect them.
• Oversee parcel management, ensuring residents and delivery services follow agreed procedures.
• Handle key management and coordinate property access for third parties such as contractors, agents, and inventory clerks.
• Carry out regular inspections of communal areas, identifying cleanliness, safety, hazard, or lighting issues and ensuring timely resolution.
• Deliver a smooth and professional move‑in and move‑out experience for all residents.

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About You

• Experience in Customer Service, Reception, or Front of House roles.
• Background in property, hospitality, travel, or similar industries is beneficial.
• Excellent written and verbal communication skills.
• Professional, well‑presented, and confident in engaging with residents.
• Passionate about delivering outstanding customer service.
• Able to build strong rapport and positive working relationships.
• Self-motivated and comfortable working independently.

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This is an immediate‑start temporary role.
Apply now and upload your CV!