Reception/Customer Service Assistant, £13.95ph

Swansea, 12pm-8pm, 1 week

Busy student accommodation requires a upbeat and welcoming Reception/Customer Service to provide a friendly and reliable presence.

What You’ll Do

• Be the welcoming face of the building based on front desk reception
• Handle resident enquiries by phone, email, and in person
• Keep clear logs and ensure smooth morning handovers
• Support with complaints, payments, and deliveries
• Set up and tidy social spaces and assist with evening events
• Respond confidently to incidents and follow safety procedures
• Manage maintenance requests and general admin

What You Bring

• Experience in fast-paced customer service or reception experience (student accommodation/hotel/hospitality ideal)
• Great communication skills
• Confident with Microsoft Office
• Calm, friendly, proactive, and reliable
• Positive “can‑do” attitude and flexible approach

Apply now for consideration

(ritzrecempbus)

Contact information

Jo Learmonth