Accommodation Manager | SE London

£20ph / up to £40K. Temp to possible perm.

Energetic and organised Accommodation Manager is required to oversee the day-to-day running of a busy student accommodation site. You'll lead the onsite team, drive occupancy, deliver an exceptional resident experience, and ensure the property operates safely and efficiently.

Duties

• Leading and supporting onsite teams including maintenance, housekeeping, and administration.
• Managing occupancy, lettings, rent collection, and arrears.
• Delivering exceptional customer service to residents, parents, and university partners.
• Conducting property viewings and promoting the accommodation.
• Organising resident events and creating an engaging student community.
• Ensuring high standards of health & safety, compliance, cleanliness, and property presentation.
• Building strong relationships with local universities and stakeholders.
• Driving site performance against occupancy, arrears, and customer satisfaction targets.

Ideal Candidate

• Experience in student accommodation, property management, hospitality, or a similar customer-focused environment.
• Strong leadership, communication, and organisational skills.
• Proven customer service experience.
• Confident managing multiple priorities in a fast-paced environment.
• Experience using Office 365 and property management systems.
• A proactive, positive, and hands-on approach.
• Flexibility to support occasional weekend work during peak periods.

(ritzrecempbus)

Contact information

Jo Learmonth