Property Customer Service Associate - Sutton (JL/1669)

Overview

Reference
JL/1669

Salary
£9.75 - £9.75/hour

Job Location
- United Kingdom -- England -- Greater London -- Sutton

Job Type
Temporary

Posted
Thursday, May 16, 2019


Our client, a leader in rental apartments is urgently seeking a proactive Administrator/Customer Service Associate to provied a seanless service to the residents.

Working 2-3 days, 11am-8pm, which must include a Saturday (10am-6pm), this role is based in Sutton, Greater London. 

This is the perfect position for someone who is highly motivated, upbeat and engaging.

Duties will include but not limited to:

  • Delivering all aspects of customer service including a comprehensive front of house service
  • Anticipating and exceeding resident expectations
  • Respond positively to customer queries and complaints, identifying and undertaking appropriate action
  • Support events and activities
  • Establish and maintain relationships 
  • Develop and maintain local knowledge and information resources relevant to resident needs i.e. travel, entertainment, 
  • Carry out sales and leasing activities e.g viewings, follow up on enquiries
  • Administration: log maintenance requests, filing, updating the database, produce tenancy agreements

Requirements:

  • Previous customer service/front of house or administration experience 
  • Customer focussed
  • Excellent communication and organisation skills
  • Presentable
  • Helpful, friendly, professional manner
  • IT literate

(Ritz Rec Emp Bus)


Contact information

Joanna Learmonth