Job Opportunity: Operations Manager
Location: Uxbridge
Salary: Up to £55000 dependent on experience
Employment Type: Full-Time, Permanent
I am recruiting for a dynamic Operations Manager to lead and coordinate the operational and distribution functions. This is a hands-on leadership role, ideal for a proactive, approachable, and solutions-oriented professional with a passion for driving performance, improving processes, and delivering exceptional customer fulfilment.
About the Role
You will take charge of the end-to-end operations and logistics function, ensuring seamless coordination between sales, purchasing, and warehouse departments. With a focus on planning, communication, and efficiency, you will play a key role in ensuring our products reach customers on time, in full, and in the most cost-effective way.
Key Responsibilities
- Lead cross-departmental coordination to ensure effective fulfilment of customer orders.
- Oversee and manage scheduling of large deliveries and sales orders.
- Work closely with purchasing to ensure stock and BOM components are available as required.
- Implement and monitor effective stock management systems, including rolling and annual stock takes.
- Support the warehouse manager in optimising space.
- Drive service excellence by following up and actioning customer service issues.
- Manage transport logistics, including use of company vehicles and third-party carriers.
- Lead initiatives to dispose of redundant stock cost-effectively.
- Monitor and control departmental labour costs and resource planning.
- Ensure all operational staff are trained and multi-skilled across functions.
- Uphold stock integrity, security, housekeeping, and equipment safety.
- Maintain compliance with health, safety, and environmental standards.
- Deliver and monitor departmental budgets and reporting.
What We’re Looking For
- Proven experience in operations or distribution management.
- Strong people management and team development skills.
- Excellent planning, time management, and organisational ability.
- Proficiency in MS Office applications and Sage 200C.
- Effective communicator who leads by example with a solution-focused mindset.
- Financial acumen and experience managing departmental budgets.
- Ability to deliver projects on time and within budget.
Personal Attributes
- A dependable, approachable leader with a “can-do” attitude.
- Committed to continuous improvement and encouraging innovation.
- Hands-on manager who leads from the front and motivates others.
- Strong problem-solver who always brings solutions, not just problems.
- Driven by customer satisfaction and building a high-performance culture.
Reporting & Collaboration
- Reporting directly to the Managing Director.
- Working closely with all departments to ensure cohesive operations.
