A leading Build to Rent organisation is seeking a warm, proactive Property Customer Service Assistant on a 9 month FTC to join their team at Park Square in Milton Keynes. They manage high-quality living, commercial, and mixed-use developments and pride themselves on creating vibrant, sustainable communities. You will 4 days on and 4 days off, 12 hour shifts eg. 8 am - 8.00 pm with some weekend work.

🌟 The Role

As a Property Customer Service Assistant, you’ll deliver exceptional service and ensure residents feel valued from the moment they walk through the door. You’ll:

• Provide a polished and welcoming front-of-house experience
• Respond to resident queries and resolve issues promptly
• Build positive relationships with both residents and team members
• Maintain high standards of presentation and professionalism
• Follow company procedures with integrity and care
• Contribute to a collaborative, positive team culture

🙌 About You

You’re people-focused, confident and customer-service driven. You bring:

• Experience in hospitality, guest relations, residential services, sales, or a similar customer-facing role
• Excellent written and spoken English
• Strong organisational and communication skills
• Good IT literacy (MS Word, Outlook and Excel — training provided)
• Professionalism, enthusiasm and a proactive approach
• A team mindset and a friendly, polished presence

💚 Benefits

As a Property Customer Service Assistant, you’ll have access to a fantastic benefits package, including:

• Company Pension Scheme (NEST)
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on stays at partner properties

You’ll also work with experts across property, hospitality, technology and marketing — in an environment that values, supports and develops your talent.

🌈 Diversity & Inclusion

This organisation believes that people thrive when they can be themselves. They welcome applicants from all backgrounds and celebrate the diversity of their teams — regardless of age, gender, ethnicity, disability, religion, sexual orientation, or social background.

✅ How to Apply

If you’re passionate about people, presentation and creating a welcoming environment, apply today to become the next Property Customer Service Assistant

Contact information

Mark Bryden