Lettings Administrator, SE London

£14-£15.50ph, Temporary 4- 5 months

As a Lettings Administrator, you’ll play a vital role in the smooth and successful operation of a stunning residential development. You’ll be the first point of contact for many prospective and current residents, supporting the lettings process end‑to‑end while delivering a consistently high level of customer service.

This role is ideal for someone who is organised, commercially minded, and thrives in a fast‑paced, customer‑focused environment. You’ll support the Lettings and General Managers and be trusted to maintain the same service standards in their absence.

Key Responsibilities

• Conduct apartment viewings and represent the brand with confidence and professionalism
• Respond promptly to lettings enquiries via phone, email, and online platforms
• Convert enquiries into viewings and lettings, supporting occupancy and retention targets
• Process resident applications, including reference, credit checks, and deposit protection
• Assist with move‑in and move‑out processes, check‑ins and check‑outs
• Support rent collection and accurate record‑keeping
• Maintain accurate data and reports using Yardi or similar property management systems
• Update property listings across platforms such as Rightmove, Zoopla and other marketing channels
• Support marketing campaigns, open houses, market surveys, and competitor analysis

Ideal Candidate

• At least 1 year’s experience in lettings or a related sector (e.g. residential, student accommodation, hotels)
• Strong customer service and sales mindset
• Excellent administrative and organisational skills with strong attention to detail
• Confidence using MS Office and property management systems
• A positive, proactive attitude and willingness to learn
• Ability to work both independently and as part of a team
• Flexibility to work weekends and public holidays
• Willingness to work across different London locations as required
• Knowledge of Yardi or similar systems

If you are keen to work for an innovative and vibrant brand then apply now!

(ritzrecempbus)

Contact information

Jo Learmonth