A fantastic opportunity has arisen for an experienced Facilities Management Help Desk Administration Support to work for the UK’s leading Diagnostic Medical Pathology organisation, based in Elstree Borehamwood, Hertfordshire.

Main duties include:

• To provide overall assistance to the Laboratory support teams as a central helpdesk
• Ensuring all queries from Laboratories or Support teams are tracked and prioritised for action
• Providing training to all new laboratory support staff in standard operating processes
• Responsive Maintenance for Equipment such as Logging equipment faults and process throughout, Logging confirmation on system for engineer call-out, inform manufacturer of parts used in course of self-repair
• Arrange for additional spare parts etc to be supplied and following up with Manufacturer with regards to engineer performance
• counting and checking stock delivered against the delivery note
• Supporting Laboratory Support Teams in the absence of team members
• Supporting other facilities as and when they occur

To be considered for this hands-on role you must possess:

• Good organisational skills.
• Attention to detail is very important.
• Working in a team or as an individual
• Ideally FM Help Desk experience
• Basic Keyboard skills and familiarity with Microsoft Office Suite.
• Always maintain confidentiality.
• Working on own initiative

If this role interests you, please apply today

We look forward to hearing from you.

Ritz Rec Emp Agy

Contact information

Mark Bryden